I made an appointment with Exline to get a brushguard installed on my Grand Cherokee based off reviews on Yelp and a friends referral. Once I showed up a week later for the appt, I asked if I could wait since my ride had fallen through to pick me up - no problem. I had the brushguard installed, LED headlights lights (were in stock) and a light bar also installed. The work turned out fantastic. I couldn't be happier. George did the work and even though I kept adding on items he continued to say "no problem, we can do that for you". Exline made me feel as if I was really a customer again - who says customer service is dead? I'll continue to take my Jeep to them. I've since also gotten my fog light bulbs replaced with LEDs as well through them. Again, couldn't be happier. I'd have - and will continue - to recommend them to friends and family.
George and Liz are good people and run a good family shop, always willing to listen to the customer and work quality is exceptional. I am very particular about my vehicles and I trust George and Liz to do things right.
This was really a great experience...from the work done to the customer service. First off, I was going out of town and had 1 day to get a leveling lift put on my truck, but they didn't have the spacers I wanted in stock. George offered to overnight the spacers and even agreed to pay half the shipping...and that's what he did. I dropped my truck off the next morning and it was ready by noon. Absolute first rate work; I've done a lift myself, so I know what quality work looks like. George called the next day to ensure the work was done to my standards...who does that anymore!? I have finally found my mechanic! Highly recommended!!
Great and timely service. Total dedication to your vehicle for the time slotted with them. Would recommend for anyone looking for a long-term shop or mechanics to take care of your car/truck.
Great customer service; easy scheduling; straight-forward analysis; quality work at reasonable prices -- they always go the extra mile.